Security of our user funds is a top priority for us. Here are some main features:
TheHub uses 256-bit SSL for all communications between server and web browser, which completely eliminates the possibility of "man in the middle attack". SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
Your TheHub account is linked to your mailbox. Any related information or confirmation emails will be sent to your email address. Therefore, if an hacker manages to access your TheHub account, they will only be able to perform a limited number of actions, none of which includes sending your funds outside of your TheHub account. We strongly recommend you to have different passwords for your TheHub account and TheHub-linked mailbox.
2FA is an extra layer of security that requires not only a password and username but also something that only that user and no one else has on them, i.e. a piece of information only they should know or have immediately at hand - such as a physical token. To make your account more secure and complete some operation (like as withdrawals from Staking V-Box), is mandatory for you to enable 2FA.
We provide the access keys of your addresses on TheHub, this is a function that allows a high level of decentralization. You can retrieve your funds on a desktop wallet at any time by importing the private key (if you proceeded to save it). Keep your private key safe, do not leave it on your computer or in the cloud, consider printing it on a paper sheet and keep it in a safe place. This is the reason because the activation of 2FA is mandatory.
To import a private key, go in the Debug Console of your desktop wallet and digit: